Terms & Conditions

Welcome to Student Tenants Association ("STA," "we," "us," or "our"), operated by Student Tenants Association LLC. By accessing or using our website at studenttenants.org and any associated mobile applications (collectively, the "Platform"), you ("you" or "User") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not access or use the Platform.

These Terms constitute a legally binding agreement between you and Student Tenants Association LLC. Your continued use of the Platform after any modifications to these Terms constitutes acceptance of the modified Terms.

You must be at least eighteen (18) years of age to create an account or submit content on the Platform. By using the Platform, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. Users under the age of 18 may browse publicly available content but may not create accounts, submit reviews, file reports, or upload any content.

If you are creating an account on behalf of a business entity (such as a property management company), you represent and warrant that you have the authority to bind that entity to these Terms.

The Platform enables Users to submit reviews, reports, appeals, responses, and other content ("User Content"). You understand and agree to the following:

You agree to indemnify, defend, and hold harmless Student Tenants Association LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or related to: (a) your use of the Platform; (b) any User Content you submit, post, or transmit through the Platform; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) your infringement of any rights of any third party, including but not limited to intellectual property rights, privacy rights, and publicity rights; or (f) any claim that your User Content caused damage to a third party.

This indemnification obligation shall survive the termination of your account and your cessation of use of the Platform.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STUDENT TENANTS ASSOCIATION LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO: (A) YOUR USE OF OR INABILITY TO USE THE PLATFORM; (B) ANY USER CONTENT POSTED ON THE PLATFORM, INCLUDING BUT NOT LIMITED TO FALSE, DEFAMATORY, OR MISLEADING CONTENT POSTED BY OTHER USERS; (C) ANY DISPUTES BETWEEN USERS, INCLUDING BETWEEN TENANTS AND PROPERTY OWNERS; (D) ANY ACTION TAKEN OR NOT TAKEN IN RELIANCE ON INFORMATION PROVIDED ON THE PLATFORM; OR (E) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF STUDENT TENANTS ASSOCIATION LLC FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO STA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

The Platform, including its design, text, graphics, logos, icons, images, software, and other content not constituting User Content, is the property of Student Tenants Association LLC and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, or publicly display any portion of the Platform without the prior written consent of Student Tenants Association LLC.

The name "Student Tenants Association," the STA logo, and all related marks are trademarks of Student Tenants Association LLC. You may not use these marks without our prior written consent.

STA reserves the right to suspend or terminate your account and access to the Platform at any time, with or without cause and with or without notice, including but not limited to situations where: (a) you violate these Terms; (b) you submit false, fraudulent, or defamatory User Content; (c) your use of the Platform poses a risk to STA, its Users, or any third party; or (d) STA is required to do so by law.

Upon termination, your right to access and use the Platform will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 3.4, 7, 8, 9, 10, and 11.

STA reserves the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use of the Platform after any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

Certain features of the Platform allow you to voluntarily upload documents (such as lease agreements) and use automated text-consistency checks on your reviews. This Section describes what we do with that content and the consent you provide by using those features.

If you have questions about these Terms, please contact us at:

Student Tenants Association LLC
Email: [email protected]
General Support: [email protected]