DMCA Copyright Policy

Student Tenants Association LLC ("STA") operates the Platform as an online service provider under the Digital Millennium Copyright Act (17 U.S.C. § 512). We respect the intellectual property rights of others and respond to clear notices of alleged copyright infringement that comply with the DMCA.

If you believe that material accessible on the Platform infringes a copyright that you own or are authorized to enforce, you may submit a written notice to our designated agent as described below. We will investigate and, where appropriate, remove or disable access to the material.

The agent designated to receive notifications of claimed infringement under 17 U.S.C. § 512(c)(2) is listed in the contact block on this page.

Student Tenants Association LLC
Attn: Copyright Agent
7901 4th St N, Ste 300
St. Petersburg, FL 33702
United States
Email: [email protected]
Phone: (813) 435-9684
U.S. Copyright Office Registration: DMCA-1075188

Notices sent to the email address above are processed fastest. Formal written notices may also be mailed to the address above.

To be effective under 17 U.S.C. § 512(c)(3)(A), a DMCA notice must be a written communication that includes substantially the following:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notice, a representative list of such works.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material (URL of the listing page, image URL, or review ID).
4. Information reasonably sufficient to permit us to contact you, including your name, mailing address, telephone number, and email address.
5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Send your notice to [email protected]. Notices missing required elements may delay processing.

If material you submitted to the Platform has been removed or disabled as a result of a DMCA notice, you may submit a counter-notice under 17 U.S.C. § 512(g)(3). A counter-notice must include:

1. Your physical or electronic signature.
2. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access was disabled.
3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, for any judicial district in which STA may be found), and that you will accept service of process from the person who provided the original DMCA notice or an agent of that person.

Send counter-notices to the same email address as DMCA notices. Upon receipt of a valid counter-notice, we will forward it to the original complainant and, unless they file an action seeking a court order against you within 10 to 14 business days, we may restore the removed material.

Consistent with 17 U.S.C. § 512(i)(1)(A), STA has a policy to terminate the accounts of Users who are determined to be repeat infringers in appropriate circumstances. A "repeat infringer" means a User who has had two or more uploads, posts, or other contributions removed in response to valid DMCA notices, or who is the subject of multiple unrelated final infringement determinations.

Please note that under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material or activity is infringing, or that material was removed by mistake or misidentification, may be liable for damages, including costs and attorneys' fees. Do not submit a DMCA notice unless you have a good-faith basis to do so.

For non-copyright concerns — such as reports that a property listing is inaccurate, that a review is defamatory or violates our content policies, or for general compliance questions — please use [email protected] instead.